Practice Information

Operating hours: Monday to Thursday from 08h00 – 16h30, Fridays from 08h00 – 14h00.

 

Our consulting rooms: 19 Hafele Street, Durbanville.

 

For appointments, kindly contact our office on (021) 976 9549.

 

Fees: Please contact our offices by phone or e-mail to get information on the rates for the doctor/psychologist that you would like to consult.  We are contracted to be preferred providers at some medical aid schemes, however a co-payment may apply at others. If you do not have a medical aid or its funds are depleted we will charge private rates.  Some of the conditions that we treat resort under the Prescribed Minimum Benefits. These are conditions that the Medical Schemes Act compels all medical funders to pay for. If you are unsure whether your condition is covered under this law, please read carefully the information available on the website of the Council for Medical Schemes at http://www.medicalschemes.com/medical_schemes_pmb

 

Queries about invoices/accounts: Our billing is outsourced to various outside agencies. Should you have any queries about your invoice, please contact the practice via phone or e-mail to get the contact details of the billing agency

 

Emergencies: We have an on-call Psychiatrist covering weekends who is available to existing clients of our practice. Please phone the mobile number of the doctor you consult with, and the voicemail message will direct you to the appropriate person. If for some reason you cannot get into contact with the doctor-on-call, please proceed to your nearest Emergency Unit at your local hospital.

 

Please take note of our Electronic Communications Policy